Fast support from real people. 24/7. 365 days a year.

True around-the-clock customer support available to you 24 hours a day, 7 days a week, 365 days a year.

Why is Sendlane support different?

We’ve all been through it.

Something comes up with a product or service and you have questions or need help ASAP, so you try to get in touch with customer support.

But that “Live Support” link you click doesn’t connect you to anyone. The chat bot has you jumping through hoops just to get to a real person. And that email form you filled out takes a week or more just to get a response.

Meanwhile you’re getting frustrated, your issue isn’t resolved and your productivity just came to a halt. Two thumbs way down.

At Sendlane, our team is available 24/7 and 365 days per year.

Yep, even on Holidays.

And to make you smile even more, we have a 30 second average wait to get in touch with a real live human. No joke.

Talk to real people in real time

Customer support so good, it's part of our USP. Yep, really! Our entire support team is located state side in sunny, San Diego, California.

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No tapping your fingers and waiting around for the support you need right now

Did we mention how quick we are to answer the call for help?

Our chat support averages a 30 second response time. Meaning we get to you ASAP... even if you're still giving things a test drive with our free 14-day trial.

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Experience one-to-one personalized support (AKA your personal email marketing wizard)

From migration and deliverability support to ongoing training sessions and email strategy consultations, our Customer Success Managers are more than just techinical support.

They're an integral part of your team.

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Ask us Anything! Well, anything email related.

  • Need some help migrating your contacts?
  • Looking for a little assistance building that perfect abandoned cart funnel?
  • Struggling to connect Sendlane to your online store?
  • Trying to figure out how to segment your list for targeted, personalized messaging?
  • Maybe you're just wondering "How does this thing work?"

We’ve got you covered.