More Tech.
Less Stack.

Unified email & SMS for eCommerce.
Better features. Better support.
Better customer experience.

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WORLD-CLASS CUSTOMER SUPPORT

Our free trial support is better than your paid support.

We've got your back 24/7, day or night, weekends & holidays.

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Who wants to wait?

Get an answer in 30 seconds or less. (Click the chat and see for yourself).

Moving sucks (but not here).

Let us guide you through migrations, automations, and everything in between.

We’ll never send you to a chatbot.

Talk with real people based right here in the U.S.

You could take our word for it, but you don’t have to

See how brands just like yours are creating raving fans with a unified email & SMS strategy.

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MULTI-CHANNEL AUTOMATION

Create multi-channel customer experiences quicker than you can read this sentence.

Welcome new shoppers, recover abandoned carts, notify back-in-stocks, and more with pre-built email & SMS automation funnels.

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DATA-DRIVEN MARKETING

No more digging. Bring all your valuable email & SMS customer data together in one place.

From click rates and exact products purchased to revenue attribution and beyond, bring your email and SMS data together to drive your store performance.

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HYPER-TARGETED MESSAGING

Leverage pre-purchase intent behavior to create first-time customers & repeat buyers.

Identify high-intent visitors by tracking website activity and engagement to send tailored messages that convert every time.

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Ways to Use Sendlane

Send your customers exactly what they want, when they want it.

Abandon Cart

Close the deal with interested shoppers and send timely reminders that highlight what they're missing out on.

Lead Nurtures

Track and engage customers with the right message at every stage of the journey.

Seasonal Campaigns

Leverage behavior-based data to create optimized seasonal campaigns that hit the mark every time.

UGC

Let your customers be the journey by featuring email & SMS content created by your shoppers, for your shoppers.

Re-engagement

Don’t let shoppers go without a final fight with automatic re-engagement flows that highlight your best feats.

Browse Abandonment

Bring those pesky window shoppers back to your site with automated browse abandonment flows.

1-on-1 Conversations

Use Two-Way Reply to respond and support your customer's needs via SMS.

Back-in-Stock

Take the weight off shoppers shoulders with inventory alerts that automatically notify them it’s go-time to purchase.

Educational Content

Encourage product adoption by weaving how-to tutorials and guides throughout campaigns and automations.

Upsell & Cross-sell Offers

Let your shoppers purchases drive their journey with tailored messages based on previous products purchased.

Welcome Messages

First impressions are everything; give shoppers that warm 'n fuzzy feeling with triggered welcome messages.

Product Recommendations

Create custom audiences and send your customers the products they didn't know they needed.

Text to Join

Grow your SMS list via email in just a few clicks with custom opt-in keywords.

Loyalty & Rewards

Create brand champions by promoting your loyalty program and motivate repeat purchases with progress updates.

Holiday Marketing

Set up winning holiday strategies with united email & SMS data that gives you a full picture of campaign performance.

Product Announcements

Bring those pesky window shoppers back to your site with automated browse abandonment flows.

Promotional Offers

Maximize promotional sales with multivariate testing, so your customers only receive the most engaging messages.

Feedback Request

Tap into your customers minds’ by requesting reviews within your post-purchase automation flows.

Special Ocassions

Track meaningful moments with shoppers using multi-variable segmentation to fire off celebratory messages.

“Sendlane’s customer service is superior to any other service we have ever used. They taught our team how to build email and SMS automations from scratch. In the past, our employees were unsure how automations worked. Now, they have a clear understanding of what is possible and how to execute it.”

Ericka Arguedas

Digital Marketing Manager

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“As soon as we switched to Sendlane, email deliverability went up by 39%, and revenue from email just keeps growing. One of the emails we sent generated $30k alone, other campaigns can easily bring in $10k-$15k each time, and our revenue per contact has increased to almost $83. Our goal is a million in revenue per month from email, and we’re pushing close now.”

Dr. Charles Livingston

CEO

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“We needed something with robust eCommerce email features that could grow with us but also easy enough to use that so we weren’t held back. Sendlane offered more flexibility with their Automations than MailChimp, and the customer service was the best by far. It was simple enough to build and send campaigns, but we can do so much more to help us grow. That’s huge.”