Journal

Co-Creating Made Easy: Introducing New Roles & User Permissions

31 Aug
2022
Co-Creating Made Easy: Introducing New Roles & User Permissions

Co-creating emails with designers, strategists, and copywriters can take your campaigns from good to great. But too many people working on a project can quickly get messy.

Enter: Sendlane’s new user permissions and roles.

Our latest product update lets you give varying access to multiple team members. The result? Streamlined, hassle-free collaboration!

Let’s find out how to use roles and permissions in Sendlane.

But first…

Why are user permissions important?

Limiting access for specific users gives more control to admins, making it easier to protect sensitive data and delegate tasks.

For example, you might work with contractors you don’t want to share high-level account and revenue data with. Editing user permissions minimizes the risk of someone exporting your contact list or changing billing information!

Or, you might want only managers to send campaigns after approving copy and design. In that case, you’d want to limit access for designers and writers so they can only work on drafts.

What user roles are available?

Sendlane lets you assign roles to new users with preset permissions. Below are the roles you can choose from:

  • Owner: The main admin who receives billing and account emails. The owner cannot be changed inside the app.
  • Admin: An administrator has full account access. They can export contacts, send campaigns, add new users, and edit user permissions. 
  • Manager: Managers have full access except for changing billing, managing users, and exporting contacts. They can send email and SMS campaigns.
  • Author/Content Creator: This role is for writers, designers, and contractors. Content creators cannot change billing, manage users, export contacts, or send campaigns. They can only edit and save campaigns as drafts.

//[inject:ad-demo]

How to set up user roles and permissions in Sendlane

Log in to your Sendlane account, or create an account if you don’t already have one!

Next, follow the steps below to set up roles and permissions for new and existing users:

1. Click on Settings from the left-hand sidebar and select Access. Here, you’ll be able to see the existing users in your Sendlane account and their current roles.

2. Edit an existing user’s permissions by clicking the pencil icon. Or tap on New User to add a new user to your account.

3. Fill out basic user information — first name, last name, and email address. Then, select a user role from the three available options: admin, manager, and author.

4. Click on Confirm to add the new user or save edited user information.

Collaborate on emails easily with roles and user permissions

Sendlane’s user permissions make remote collaboration a breeze!

Bring employees and contractors to work together on email campaigns without worrying about losing sensitive data or dealing with unwarranted changes.

Better yet, have a solid approval process in place, so your emails are always top quality!

Ready to try it yourself? Sign up for Sendlane’s 60-day free trial and start streamlining your projects management.

Share article link

Subscribe to our blog!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

The 2021 eCommerce
Email Marketing Playbook Part 2

Maximize revenue & customer loyalty in 2021

Mastering Customer
Acquisition & Retention in 2021

Tuesday, July 20

Better features. Better support. Better customer experience.

Get all the same features you need with a more intuitive UI you’ll love. Experience the difference.

No More Guessing; Make Data-driven Decisions at a Glance

Ditch the clunky UI; send high-converting messages with unified email & SMS data under one roof.

Find Hidden Growth Opportunities in your Shopify Customers

Build a retention-first strategy with real-time analytics and multi-channel automation.

Turn sales into reviews & reviews into more sales. All for free.

Collect, manage and dynamically display unlimited reviews all within one snazzy dashboard (and at no additional cost).

Uncover What your Customers Really Want

Get all the same features you need with a more intuitive UI you’ll love. Experience the difference.

Create Winning Campaigns Faster with Personalized Email Marketing

Spend less time building emails & more time creating experiences that drive your store growth.

Unified Email & SMS Marketing for BigCommerce

Send hyper-targeted email & SMS marketing that generates revenue with an easy one-click integration.

Uncover What your Customers Really Want

Get all the same features you need with a more intuitive UI you’ll love. Experience the difference.

Everything Your Brand Needs to Achieve Greatness with SMS

Build lasting, authentic relationships and tap into multi-channel revenue with all-in-one email & sms marketing.

Drive significant ROI for your
online store

Your eCommerce power couple - Unite your email & SMS marketing under one roof with Sendlane.

The Ultimate Guide to Maximizing
CLTV for Digital Retailers

Keep your store cruising onward and upward with these seven strategies to increase CLTV.

The eCommerce
Segmentation Handbook

12 eCommerce Email Marketing Segments to Maximize Your Customer LTV.

The Definitive Guide to Abandoned
Cart Emails for eCommerce

Perfect your abandoned cart email funnel and recover those lost sales on autopilot.

The Big Book of eCommerce Email Funnels

Boost your customer LTV & ROI with these 10 proven automated funnel templates.

Your 2021 Guide to eCommerce Holiday Marketing

9 tried and tested omnichannel marketing strategies to crush holiday sales

The Digital Retailer’s Email Copywriting Handbook

A Marketer's Guide to Writing Killer Email Copy That Sells.

The Future of eCommerce
in 2022

Omnichannel strategies to drive revenue plus trends to watch in 2022 and beyond

The Digital Retailer's Guide to Modern SMS/MMS Marketing

10 Best practices to convert more customers where and when they’re active most with text messaging.

Increase Revenue and Retention by Mastering the Digital Customer Experience

A step-by-step guide to mastering the customer experience and building a base of loyal, repeat buyers.

The BigCommerce Experience: Omnichannel Marketing Strategies for a Post-Cookie World

The Shopify Experience:
A Merchant & Marketer's Guide
to Scaling eCommerce Growth

Get started with your free
14-day test drive!

All our PRO level features at your fingertips.

Try for Free