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Less Stack.

Unified email & SMS for eCommerce.
Better features. Better support.
Better customer experience.

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DATA-DRIVEN MARKETING

Our free trial support is better than your paid support.

We've got your back 24/7, day or night, weekends & holidays.

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Who wants to wait?

Get an answer in 30 seconds or less. (Click the chat and see for yourself).

Moving sucks (but not here).

Let us guide you through migrations, automations, and everything in between.

We’ll never send you to a chatbot.

Talk with real people based right here in the U.S.

You could take our word for it, but you don’t have to

See how brands just like yours are creating raving fans with a unified email & SMS strategy.

MULTI-CHANNEL AUTOMATION

Create multi-channel customer experiences quicker than you can read this sentence.

Welcome new shoppers, recover abandoned carts, notify back-in-stocks, and more with pre-built email & SMS automation funnels.

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DATA-DRIVEN MARKETING

No more digging. Bring all your valuable email & SMS customer data together in one place.

From click rates and exact products purchased to revenue attribution and beyond, bring your email and SMS data together to drive your store performance.

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HYPER-TARGETED MESSAGING

Leverage intent data to create first-time customers & repeat buyers.

Identify high-intent visitors by tracking website activity and engagement to send tailored messages that convert every time.

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Ways to Use Sendlane

Send your customers exactly what they want, when they want it.

Abandon Cart
Close the deal with interested shoppers and send timely reminders that highlight what they're missing out on.
Lead Nurtures
Track and engage customers with the right message at every stage of the journey.
Seasonal Campaigns
Leverage behavior-based data to create optimized seasonal campaigns that hit the mark every time.
UGC
Let your customers be the journey by featuring email & SMS content created by your shoppers, for your shoppers.
Re-engagement
Don’t let shoppers go without a final fight with automatic re-engagement flows that highlight your best feats.
Browse Abandonment
Bring those pesky window shoppers back to your site with automated browse abandonment flows.
1-on-1 Conversations
Use Two-Way Reply to respond and support your customer's needs via SMS.
Back-in-Stock
Take the weight off shoppers shoulders with inventory alerts that automatically notify them it’s go-time to purchase.
Educational Content
Encourage product adoption by weaving how-to tutorials and guides throughout campaigns and automations.
Upsell & Cross-sell Offers
Let your shoppers purchases drive their journey with tailored messages based on previous products purchased.
Welcome Messages
First impressions are everything; give shoppers that warm 'n fuzzy feeling with triggered welcome messages.
Product Recommendations
Create custom audiences and send your customers the products they didn't know they needed.
Text to Join
Grow your SMS list via email in just a few clicks with custom opt-in keywords.
Loyalty & Rewards
Create brand champions by promoting your loyalty program and motivate repeat purchases with progress updates.
Holiday Marketing
Set up winning holiday strategies with united email & SMS data that gives you a full picture of campaign performance.
Product Announcements
Bring those pesky window shoppers back to your site with automated browse abandonment flows.
Promotional Offers
Maximize promotional sales with multivariate testing, so your customers only receive the most engaging messages.
Feedback Request
Tap into your customers minds’ by requesting reviews within your post-purchase automation flows.
Special Ocassions
Track meaningful moments with shoppers using multi-variable segmentation to fire off celebratory messages.

“Sendlane’s customer service is superior to any other service we have ever used. They taught our team how to build email and SMS automations from scratch. In the past, our employees were unsure how automations worked. Now, they have a clear understanding of what is possible and how to execute it.”

Ericka Arguedas
Digital Marketing Manager
Read full Customer Story

“As soon as we switched to Sendlane, email deliverability went up by 39%, and revenue from email just keeps growing. One of the emails we sent generated $30k alone, other campaigns can easily bring in $10k-$15k each time, and our revenue per contact has increased to almost $83. Our goal is a million in revenue per month from email, and we’re pushing close now.”

Dr. Charles Livingston
CEO
Read full Customer Story

“We needed something with robust eCommerce email features that could grow with us but also easy enough to use that so we weren’t held back. Sendlane offered more flexibility with their Automations than MailChimp, and the customer service was the best by far. It was simple enough to build and send campaigns, but we can do so much more to help us grow. That’s huge.”

Leila Khoury
Director of Marketing
Read full Customer Story
INTEGRATIONS

Join forces with your favorite business tools.

With our ever-growing list of integrations, you can do even more with your email marketing.

See Integrations

Your Customers Deserve More.

Deliver Exceptional eCommerce Customer Experiences with Email and SMS for

BigCommerce

We also support:

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1,700+

Companies using Sendlane

40 million+

Emails sent daily

88

Net Promoter Score Learn more on NPS here

30 seconds

Average response time (24/7)

Meet our fantastic community of loyal fans

Don’t just take our word for it. See what our
customers have to say.

Perfectly personalized messaging

Get behavior-based, data-driven automation features proven to help turn email & SMS marketing into your #1 growth engine.

Drive 30-40% of your store revenue with email & SMS marketing

Email and SMS marketing should be the #1 source of revenue for your online store, and we aim to help you achieve that goal. Sendlane provides you with the knowledge, support (available 24/7 with a 30-second avg. response time), and essential tools to unlock hidden revenue on autopilot.

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Email Marketing

Create visually stunning, high-conversion emails with our drag and drop builder.

SMS/MMS Marketing

Spark conversations and drive revenue by adding personalized SMS or MMS messaging to your funnels.

Intelligent Pop-ups

Design forms, capture more emails, reduce browse abandonment, and drive more sales.

Create raving fans that keep buying over and over and over…. (you get the point )

Acquiring a new customer costs 5x more than retaining an existing one. That means your current customers are your biggest asset. Sendlane helps you automate, track, and segment your contacts to create authentic experiences that boost lifetime values through repeat purchases.

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Marketing Automation

Create personalized, automated communication based on customer behavior and data to send the right message at the right time.

Multivariable Segmentation

Leverage customer behavior and data to create the “perfect audience” in just minutes.

Beacon: Hyper-Personalization by Sendlane

From sign-ups and purchases to cart abandonment and page views, trigger messages based on real-time website engagement.

Make data-driven marketing decisions with actionable insights at a glance

It’s time to throw your spreadsheets in the trash. Sendlane saves you time and money by providing tools to collect leads, optimize your messaging, and make data-backed decisions. Track every click, visit, purchase, and dollar spent to find hidden revenue potential in every stage of your funnel.

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Real-Time Analytics

Real-time actionable data you can use. From open rates to exact products purchased, get the data you need to make smarter decisions.

Deep-Data Integrations

More than just a name and email. We help you personalize the customer experience with over 100+ points of data in every integration.

Experiments

Move over A/B Split testing; automated optimization at your fingertips is here.  Test up to 4 different variances and various components.

When email needs a partner in crime, add SMS

Sendlane unites your email & SMS/MMS marketing so you can work smarter, not harder

Sendlane SMS/MMS marketing

Welcome new subscribers

Sendlane SMS/MMS marketing

Recover abandoned carts

Sendlane SMS/MMS marketing

Share promotions

Sendlane SMS/MMS marketing

Introduce new products

Join forces with your favorite business tools

With our ever-growing list of integrations, you can do even more with your email marketing.

See integrations
Sendlane partners

See what our customers have to say

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